Contact us

Western Sydney Airport

Western Sydney Airport is the Australian government-owned organisation responsible for delivering and operating Western Sydney International Airport. It is responsible for building and operating the airport, can answer questions about:

  • construction activities,
  • business opportunities (such as supplying the airport or setting up a business),
  • employment, and
  • access around the airport site.

You can contact the Western Sydney Airport by:

  • Email to (general enquiries)
  • Free call to 1800 972 972
  • Mail to the following address:
    • Western Sydney Airport
      PO Box 397
      Liverpool NSW 1871

Western Sydney Airport Experience Centre

Entry to the WSI Experience Centre is free. The Centre is open to the public five days per week and the self-guided tour can take between 15 and 60 minutes to suit your itinerary.

Opening Hours

  • Monday - 10:00am to 4:00pm
  • Tuesday - 10:00am to 4:00pm
  • Wednesday - 10:00am to 4:00pm
  • Thursday - closed
  • Friday - closed
  • Saturday - 10:00am to 4:00pm
  • Sunday - 10:00am to 4:00pm
  • Closed on Public Holidays


To make a booking please click here to complete an online booking.

If your preferred date and time is not available, please email at least 48 hours prior to your preferred date.

Getting there and enquiries

The Experience Centre is located at:

100 Eaton Road,
Luddenham NSW 2745


Western Sydney Regulatory Policy and Planning

The Western Sydney Airport Regulatory Policy Branch can respond to questions related to:

  • the airspace and flight path design process for the airport
  • biodiversity and the environmental conditions on the development of Western Sydney International (Nancy-Bird Walton) Airport
  • the Western Sydney City Deal.

You can contact us by:

  • Email to
  • Free call to 1800 038 160 between 9am and 5pm, Monday to Friday.
  • Mail to the following address:
    • Department of Infrastructure, Transport, Regional Development, Communications and the Arts
      Western Sydney Unit
      GPO Box 594
      Canberra ACT 2601

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